I'm taking a course in one of your remote locations, where are they located?
See Maps to UW Extension Facilities.
Where can I purchase my textbooks?
Textbooks can be ordered from the University Book Store. Books for UW Extension courses are located in a special section on the lower level of the store. Ask for assistance at the information counter.
Can I use the UW Library system as a certificate student?
Yes. Certificate students have access to materials held in the UW Libraries collections, as well as reference assistance from UW librarians. Students may also request materials held at Summit Libraries and place Interlibrary Loan requests for materials not held at UW.
How do I obtain a library card?
If you have a Student ID (Husky Card), it serves as your library card. If you have not been issued a Husky card you must obtain a UW borrower card to check out materials. To obtain a borrower card, bring your transaction summary to the Library Cashier at Suzzallo Library, or to the circulation desk at any of the UW branch libraries. For hours and locations of all UW Libraries, check here: http://www.lib.washington.edu/about/hours/.
You may also mail, fax, or email a pdf copy of your transaction summary to the Library Cashier. Address & other contact information for the Library Cashier Office may be found here: http://www.lib.washington.edu/about/hours/libcashier.html.
For a complete overview of library borrowing services for Extension Students, check here: http://www.lib.washington.edu/services/borrow/extension.html.
Do I have access to online library resources as a certificate student?
To access the UW library resources remotely, students will need to use the libraries' proxy server. To connect to UW-restricted resources from off-campus, visit the Connect from Off-Campus page here: http://www.lib.washington.edu/help/connect.html/.
Who can I contact for help with library services?
Extension Students can get help via phone, in person, email, and online chat. Visit the Libraries Ask Us webpage for contact information:
http://www.lib.washington.edu/about/contacts.html.
Q&A Live is an online chat service that allows you to ask questions in real time, 24 hours a day, 7 days a week, about library research and resources. You do not need to have had prior experiencing with Instant Messaging, or an account, to use the service. Visit http://www.lib.washington.edu/services/qnalive/ to learn more Q&A Live and to connect with a librarian.
You may also contact our Educational Outreach Services Librarian directly:
Lauren Ray, Educational Outreach Services Librarian, olray@u.washington.edu.
How do I access MyUW?
Upon enrollment in credit courses, you will be assigned a UW student ID number and a private access code (PAC):
After registering for a class, you will receive a letter providing your private access code (PAC) and UW Student ID Number. This code can be used to establish your UW NetID (see "About UW NetIDs"). Once your UW NetID is established, you may connect to MyUW to view your registration schedule and grades (for credit courses), and access information about University resources and activities.
Will I receive a "HuskyCard" as a certificate student?
UW ID cards are available to nonmatriculated students enrolled in credit courses, and to students enrolled in noncredit courses who purchase a quarterly computer account. For information about how to purchase a quarterly computer account, contact Registration. Eligible students must affix a U-PASS to a UW ID card. The UW ID card may also be used to set up a Husky Card™ debit account, which is required to pay for printing at the UWired campus computer labs. Husky cards are accepted at campus dining facilities to pay for meals, and at the Montlake parking lot to pay for parking. Information on how to obtain UW ID and Husky cards is provided with course confirmations.
Once I am accepted into a program and enrolled in the first course, whom can I contact with questions or concerns about my program?
If you have general questions regarding program logistics or administrative details relating to topics such as grades or textbooks, please call AP Central Support at 206-685-8936 or e-mail certificate@extn.washington.edu. If you have very specific issues relating to you role in the course, you can contact the Program Coordinator assigned to your program. You can find the name and number of this person in your acceptance letter.
What worker retraining benefits are available?
Dislocated workers may be eligible for worker retraining benefits through the Seattle-King County WorkSource organization. Many of the UW Extension certificate programs have been approved for WorkSource benefits. Applications for such benefits can be made at a WorkSource office. To find a location near you, please see the Seattle-King County WorkSource website, or call the downtown location at 206-436-8600.
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